1. General
By booking with ORÉLINIA Event Hire, the Hirer agrees to these Terms & Conditions. All equipment remains the property of ORÉLINIA. The Hirer is responsible for the equipment from delivery until collection.
2. PaymentsA 30% non-refundable deposit is required to secure all bookings.
Full payment is due 48 hours before the event unless agreed otherwise.
3. CancellationsIf full payment was made at booking, a 70% refund is available only when cancellation occurs 14+ days before the event.
Cancellations inside 14 days receive no refund.
4. Delivery & SetupStandard delivery and setup are free within our service areas.
Additional charges may apply for oversized items, stairs, difficult access, long carry distances, late-night collection, or last-minute changes.
Installed equipment must not be moved by the Hirer.
5. BondA $200 refundable bond is required.
The bond may be withheld if equipment is returned dirty, wet, stained, incomplete, damaged, or improperly protected.
Damage exceeding $200 must be fully paid by the Hirer.
6. Damage & LossThe Hirer is responsible for any damage, loss, theft, or vandalism of hired items.
Full replacement or repair fees must be paid within 7 days of notice.
7. WeatherORÉLINIA may refuse or delay installation if weather conditions are unsafe.
The Hirer must protect all equipment from rain, wind, and overnight exposure.
8. Hirer ResponsibilitiesEquipment must be kept clean, dry, and protected.
Chairs, tables, heaters, fans, festoon lights, linens, and marquees must not be left exposed outdoors overnight.
Missing or irreparably damaged items will be charged at full replacement value.
9. AgreementPayment of the deposit confirms full acceptance of these Terms & Conditions.
